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- TidBITS#237/01-Aug-94
- =====================
-
- The issue starts off with news of a new version of QuickMail from
- CE Software, followed by an announcement of some new Macintosh
- Internet sites that should be of interest to all. Jamie
- McCarthy solemnly informs us of the true conspiracy behind
- Apple's decision to use IDE drives in favor of SCSI drives in
- the most recent Macs, we look at some PowerPC/Pentium marketing
- feuds, and we end with a few first impressions of Apple's
- eWorld online service.
-
- This issue of TidBITS sponsored in part by:
- * APS Technologies -- 800/443-4199 -- <71520.72@compuserve.com>
- Makers of hard drives, tape drives, and neat SCSI accessories.
- For APS price lists, email: <aps-prices@tidbits.com>
-
- Copyright 1990-1994 Adam & Tonya Engst. Details at end of issue.
- Automated info: <info@tidbits.com> Comments: <ace@tidbits.com>
- --------------------------------------------------------------
-
- Topics:
- MailBITS/01-Aug-94
- CE Announces New QuickMail & Add-Ons
- Mac FAQ Sites
- IDE Conspiracy
- PowerPC/Pentium Feuding
- First Impressions of a Brave New eWorld
-
- [Archived as /info-mac/per/tb/tidbits-237.etx; 30K]
-
-
- MailBITS/01-Aug-94
- ------------------
- We're in Boston for Macworld Expo this week, which means several
- things. First, although we are receiving email, replies may be
- delayed. Secondly, since this is the first time we've created and
- released an issue completely on the PowerBook 100, there may be
- some glitches, and in particular, we can't double-check URLs
- contained in this issue. If they don't work, try stripping off the
- last item in the URL and navigating in manually the last step of
- the way. Third, for those who would like to stop by, I'll be
- participating in a conference discussion on the Internet at 4:00
- PM on Tuesday (you need a conference pass to attend), and Tonya
- and I will both be around the Hayden booth at various times. I'm
- sure some sort of signing will be scheduled, but don't know any
- details. [ACE]
-
-
- **Going to Macworld Expo?** Don't forget to bring along the latest
- Newtonware offering by Bill Kearney <wkearney@access.digex.net>, a
- $5 shareware guide to all the exhibitors on the two show floors.
- You can view by exhibitor name or booth number, there are
- checkboxes to record which you've visited, and each entry has a
- notes field where you can jot your own comments. If you pay for
- the guide, you will receive an export utility to convert your
- exhibitor list into Names entries. Look via FTP on
- <newton.uiowa.edu>. [MHA]
-
-
- **Aladdin Systems** reports that they have released a bug fix
- update to StuffIt Expander and DropStuff with Expander Enhancer
- (see TidBITS-235_ and TidBITS-236_). [ACE]
-
- ftp://ftp.netcom.com/pub/leonardr/Aladdin/DropStuff_with_EE_3.5.1_Installer.hqx
- ftp://ftp.netcom.com/pub/leonardr/Aladdin/StuffIt_Expander_3.5.1_Installer.hqx
-
-
- **The Quadra 660AV** has a new lease on life. Apple's announcement
- to dealers that the Quadra 660AV 8/500/CD model (M2691LL/A) is
- being replaced with a similar model (M2691LL/B) containing a
- tray-loading CD-ROM drive, effective today, suggests that the
- machine will be around for a while longer. (Its cousin, the Quadra
- 660AV model with 8 MB of memory and a 230 MB hard drive, was
- converted to the Apple CD300i Plus tray-loading drive a while
- back.) The Quadra 660AV models cost several hundred dollars less
- than similarly configured Power Macintosh 6100 models. [MHA]
-
-
- **No Trackpad on the PowerBook 150** according to Apple.
- Apparently a popular weekly paper publication slipped up and
- incorrectly stated that the new entry-level notebook computer
- sports one of the touch-sensitive devices found on the 500-series
- PowerBook models. In fact, the 150 has the same rolling trackball
- found on most previous 100-series models. [MHA]
-
-
- CE Announces New QuickMail & Add-Ons
- ------------------------------------
- by Mark H. Anbinder, News Editor <mha@baka.ithaca.ny.us>
- Director of Technical Services, Baka Industries Inc.
-
- Last month, CE Software, Inc. announced its plans to ship
- QuickMail 3.0 in August. The major revision to the company's
- popular LAN-based electronic mail software includes long-demanded
- features such as text searching and spell checking, as well as new
- capabilities including automated mail processing. Recently, the
- company added news of two QM-related products, QM-Postman and
- ARA-Link QM.
-
- In QuickMail 2.6, CE primarily enhanced server functionality, but
- version 3.0 enhances the client software and functionality. Some
- of the improvements bring QuickMail more in line with competing
- products, or answer users' long-standing demands, but other
- enhancements are unusual in LAN-based mail systems.
-
- CE has always pointed to text searching as one of QuickMail's
- most-requested features. The inability to look for a message based
- on sender or message content, other than by laboriously scanning
- mail folders by hand, has long been a major drawback of
- QuickMail's folder-oriented storage system. Searches in QuickMail
- 3.0 can be based on sender, recipient, subject, priority, and
- date, or users can search within the message text itself. This
- last function applies to searches throughout the user's mail
- folders, or allows the user to find specific words within a single
- message.
-
- Another long-awaited capability incorporated into QuickMail 3.0 is
- a spell checker. CE worked with InfoSoft (formerly part of
- Houghton Mifflin) to add spell-checking functionality. QuickMail
- 3.0 will include a U.S. English dictionary and the ability to
- create a custom dictionary, and foreign language dictionaries will
- be available. (We suspect localized copies of QuickMail
- distributed outside of the U.S. will include a standard dictionary
- in the appropriate language.)
-
- Handy as we think those features will be, the MailManager seems to
- be the best reason to upgrade to QuickMail 3.0 once it's
- available. This feature enables users to specify how they would
- like their mail handled, and QuickMail will automatically reply,
- forward, file, print, or delete mail according to the user's
- wishes, based on sender, recipient, subject, priority, date, or
- information within the body of the message.
-
- The MailManager is not unique in the world of electronic mail, but
- its functionality isn't commonly available in workgroup-oriented,
- LAN-based mail products. The feature is rules-based, but unlike
- some such systems, doesn't require users to have programming
- talent, according to CE. Ford Goodman, CE Software president and
- CEO, noted that the company had "put its user interface expertise
- to work and created a powerful mail management tool that anyone
- can use."
-
- As an example, if you use QuickMail and plan to be away from your
- mailbox for a day, you could set QuickMail to reply automatically,
- but only to certain senders, explaining how to get in touch. Mail
- from other senders could be ignored until the you return, or
- urgent messages could be forwarded to another recipient.
-
- QuickMail 3.0 also increases the maximum number of messages that
- may be filed within a personal mail folder (stored on the user's
- local hard drive, instead of on the server) from 100 to 250. The
- software supports up to 250 personal folders.
-
- The company also added its popular auto-launch feature to the
- Windows version of the QuickMail client software. This feature
- allows users to launch the appropriate application to view a given
- enclosed file, direct from within QuickMail.
-
- CE Software says QuickMail owners in the U.S. and Canada will be
- able to upgrade for $12 per user, which includes shipping, a
- complete set of disks, a user manual, and reference cards.
- Customers who purchased QuickMail 2.6 after 13-Jun-94 will be
- entitled to a free upgrade. International users should contact
- their local distributors for pricing and availability.
-
- QM-Postman, a QuickMail add-on product priced at $99 per server,
- will provide automated mail distribution list capability. Mass
- mailing lists can be created manually, or can be automatically
- generated based on information in QuickMail's NameServer database.
-
- ARA-Link QM, at $29 for one user, $99 for five users, and $199 for
- ten users, eliminates the need for users to connect to their
- network using ARA (Apple Remote Access) before opening QuickMail.
- This software automatically makes and breaks ARA connections when
- a user enters or leaves the QuickMail software. Site licenses are
- available.
-
- CE Software, Inc. -- 800/523-7638 -- 515/224-1995
-
- Information from:
- CE Software propaganda
-
-
- Mac FAQ Sites
- -------------
- by Elliotte Rusty Harold <eharold@sunspot.noao.edu>
-
- Internet-savvy Mac users might be interested in taking note of two
- new services. First is a new software archive at:
-
- ftp://rever.nmsu.edu/pub/macfaq/
-
- This archive contains almost all freely distributable software
- mentioned in the FAQ lists for comp.sys.mac.misc,
- comp.sys.mac.system and comp.sys.mac.apps. This includes not only
- important software no Mac user should be without (StuffIt
- Expander, Disinfectant, and so on), but also programs that can be
- difficult to find elsewhere (Cheap Color, Typing Tutor,
- MacPassword, MultiSpool, and so on).
-
- Every effort has been made to make this archive as accessible as
- possible. You can access it 24 hours a day via FTP, Gopher and FSP
- (a less common file transfer protocol). Load on the server should
- be light compared to Info-Mac's main site at <sumex-
- aim.stanford.edu> or <mac.archive.umich.edu> since this site does
- not attempt to be a general repository for all software in the Mac
- universe but only selected files. Finally almost all software
- stored here is compressed with the latest version of StuffIt and
- stored in MacBinary format to minimize time spent downloading.
- Make sure to use binary mode while downloading.
-
- The second new service is even more interesting. At the same site,
- <rever.nmsu.edu>, is an HTML page intended to serve as a single
- entry point to all Macintosh resources on the World-Wide Web.
- Needless to say, this project may take some time. Nonetheless, it
- already offers a rich selection of software, information, online
- journals such as TidBITS, product reviews, full hypertext versions
- of several Macintosh FAQ lists and much more. Point your favorite
- WEB browser at:
-
- http://rever.nmsu.edu/~elharo/faq/Macintosh.html
-
- Among other items, this site contains the most complete list of
- Macintosh mailing lists and newsgroups that exists anywhere. Users
- whose browsers support forms can even auto-subscribe to the
- different mailing lists just by typing in their name and address
- without having to worry about the proper syntax or formatting for
- LISTSERV or Majordomo commands (a long-standing problem with
- Internet mailing lists). See:
-
- http://rever.nmsu.edu/~elharo/faq/mailinglists.html
-
- These two sites have only been known to the public for the last
- week but the FTP site has already logged over 300 megabytes of
- traffic, and the Web site is seeing about two hundred unique
- connections a day (and several times that counting people who
- connect more than once).
-
- Both of these services are brought to you by the friendly folks at
- the Alternative Collegiate Computer Association of New Mexico
- State University and your local FAQ maintainer.
-
-
- IDE Conspiracy
- --------------
- by Jamie R. McCarthy <mccarthy@lpi.com>
-
- "Development of cost-saving IDE controllers for the Mac has also
- been nuked, although the project was far enough along that an IDE
- Mac can't be ruled out." - MacWEEK, July 19, 1993, p. 118
-
- "The 150 is also the first Apple product available with an IDE
- internal drive." - MacWEEK, July 18, 1994, p. 81
-
-
- There is obviously a conspiracy of some sort going on here, and I
- thought TidBITS readers should be the first to know about it.
- There is a power struggle going on between IDE and SCSI that goes
- much deeper than the mainstream press have let on.
-
- Month Date Year Page
- First "nuked" report 7 19 1993 118
- Second "available" report 7 18 1994 81
-
- There is obviously a collusion of date and year: 19 + 1993 is
- 2012, and 18 + 1994 is also 2012.
-
- The product of the month and year of the first report is 13951.
- 1+3+9+5+1 is 19, the date of the first report.
-
- The product of the page and year of the second report is 161514.
- 1+6+1+5+1+4 is 18, the date of the second report.
-
- The page of the first report, plus the date of the second report,
- equals the exact number of years that the Macintosh timestamp will
- be valid before rolling over (136).
-
- Consider all the dates and pages together: 19 + 18 + 81 is 118.
- Note that the date and page of the second report are not only
- reverses of each other, but mirror images as well: 18 and 81.
-
- This number 18 plays a pivotal role. If we take A=1, B=2, etc.,
- the letters "IDE" sum 18. Their product is 180. Clearly 18 is the
- number that represents IDE.
-
- The product of the letters "POWERPC" is 23846400. The product of
- "POWERPC" divided by the product of "IDE" is 132480. 1+3+2+4+8+0
- is 18. The product of the letters "POWERMAC" is 19375200. The
- product of "POWERMAC" divided by the product of "IDE" is 107640.
- 1+0+7+6+4+0 is 18. What does this say about the prospect of IDE
- drives in RISC Macintoshes? It's evident that the possibility
- cannot be ignored.
-
- The number 19 figures in as well, as the figure that represents
- SCSI, but it's more hidden. Computers use binary arithmetic, which
- is based on powers of two. Consider the number 2^1 + 2^9, which is
- 513. The product of the letters "SCSI" is 9747. 9747 divided by
- 513 is 19. By now we should not be surprised to realize that the
- first report, which denied IDE in favor of SCSI, was released on
- the 19th, on page number "one eighteen" (1+18=19).
-
- Finally, the creepiest coincidence (?) of them all: the sum of the
- months, 14, is approximately the number of dollars per unit that
- Apple will save by using IDE instead of SCSI hard drives.
-
-
- PowerPC/Pentium Feuding
- -----------------------
- by Adam C. Engst <ace@tidbits.com>
-
- In the bloody PowerPC/Pentium marketing war, Intel has fired
- another shot (well, what did you expect them to do?). Several
- people have reported that the magazine Computer Shopper is running
- a poll to see if people are interested in the PowerPC chip. To
- this end, Computer Shopper has set up an 800 number with a simple
- voicemail voting system. If you call 800/505-5087 (sorry, no
- overseas number), you hear a message that says, "Based on the
- information you have currently, would you purchase a system with a
- PowerPC in it?" Pressing 1 registers a YES vote and pressing 2
- registers a NO vote.
-
- Sounds fairly reasonable, so far, right? Well, it's not a terribly
- scientific poll, since (as far as I can tell, anyway) the system
- lets you vote more than once from the same number. In other words,
- "vote early and vote often" applies in spades. From the messages
- I've seen, Intel has apparently sent the number around internally
- and encouraged all of its employees to vote, one presumes for the
- Pentium. Now Apple and Motorola (although IBM wasn't mentioned in
- the messages I saw) are getting into the game and asking all of
- their employees to vote as well.
-
- This might seem like some of a joke, after all, the poll lends
- itself to abuse by redial, or even automated abuse via modem.
- (Ideally the system would eliminate duplicate votes from the same
- phone number - a good use for caller ID.) However, I think the
- concern on both sides of the PowerPC/Pentium fence goes a little
- deeper than that. Think about it for a minute. There are two basic
- possibilities, with a third unlikely one. If Intel overwhelms the
- poll with a massive quantity of NO votes, that becomes a potent
- marketing comment - even though the poll wasn't scientific, the
- damage is done. If Apple and Motorola overwhelm the poll with YES
- votes, that's a big marketing plus for the PowerPC-based systems,
- even if sales don't reflect the interest shown in the poll. The
- third possibility is that the votes would come out more or less
- even, at which point the two ballot-stuffing efforts would cancel
- each other out, and it would be difficult for either side to score
- a marketing goal.
-
- Of course, none of this has any effect on reality, but that's not
- point behind certain types of marketing, which rely solely on
- customer and media perception.
-
- Coincidentally, I also just received a semi-anonymous posting
- about "Operation Market Intelligence," a write-in campaign to
- attempt to show the major PC clone manufacturers that there is
- interest in them making PowerPC-based computers that could run
- Apple's System 7.
-
- Operation Market Intelligence has several problems. First, the
- contact information given for companies such as Compaq, Dell, the
- IBM PC Co., and Gateway is spotty and relatively random (unlike
- the very specific Computer Shopper poll above), which makes me
- suspicious as to how effective any contact with those people would
- be. Second, if the people contacted are not at all interested in
- working with the PowerPC and System 7 right now, being hassled by
- large numbers of letters and phone messages won't make a positive
- difference, if it makes one at all. Third and finally, I'm not at
- all convinced that individuals writing in to express personal
- opinions would have any effect on large computer manufacturers.
- Let's face it, all posturing aside, these companies care primarily
- about their large customers. It's in some ways a conflicting
- attitude because most are also chasing the holy grail of the
- individual consumer (after all, there are only so many large
- companies, whereas there are millions of individual consumers).
-
- So in the end, I don't have high hopes for a write-in campaign
- from individuals who aren't even existing customers (for the
- target companies) having much effect. I'd like to be wrong, but it
- seems that the best way to focus a specific public opinion on a
- large organization is for a single entity, much as the EFF and
- CPSR have done with certain political issues, to collect email
- messages from all over, and then funnel them to the appropriate
- person in the target organization. That should get the point
- across without negatively impacting on the target organization in
- any form, which is a bad way to attempt to convince an
- organization of a point of view. After all, if hundreds of people
- called you and flooded your mailbox with requests for you to
- fundamentally change the way your business operates, you might
- listen, but you'd also be upset about the constant interruptions.
-
-
- First Impressions of a Brave New eWorld
- ---------------------------------------
- by Neil E. Mickelson <mickelsn@uiuc.edu> and <neilm@eworld.com>
-
- After years of AppleLink's exorbitantly high access charges, Apple
- has finally decided to provide a real online service. Yes, there's
- a whole new world out there to explore - Apple's eWorld.
-
- I know what you're thinking - with CompuServe, America Online,
- GEnie, Prodigy, Delphi, BIX, the Internet, and all sorts of
- miscellaneous bulletin boards out there, what can be all that new
- in this brave new world? Well, some of the information providers
- inhabiting the eWorld only exist on one of the other services, and
- Apple's graphical interface is one of the most visually pleasing
- ones I've seen. Although eWorld isn't without its problems,
- they'll probably be easier to fix than some of our real world
- problems.
-
- I ordered my free eWorld software through one of the reply cards
- in one of the many Mac magazines, and it arrived within two weeks.
- Installing the software on the two disks was simple, and required
- virtually no instruction if you're familiar with the standard Mac
- installation process. For computer neophytes, however, the
- enclosed paper documentation walks you through everything step-by-
- step. My only complaint was what seemed to be a long installation
- time; this gets even longer when you first connect, and must
- download new and updated graphics for parts of the interface.
-
- Since Apple based the system on AOL's basic software, the
- interface may be familiar to some of you, but with a different
- twist. Once connected, you look down on the eWorld, and you see
- different buildings to click on and explore. There's an Arts &
- Leisure Pavilion, with entertainment news on everything from
- movies to books to music; a "Living Well" center; online games and
- computer game reviews; and travel tips and info from Fodor's and
- Tribune Media Services. The Learning Center offers Grolier's
- Encyclopedia, which is pretty well done, but its other areas
- (including the Educator Connection and the TimeMachine timeline)
- were under construction during most of my exploring. The Computer
- Center is where I spent most of my time - more on it later.
- There's also a Business & Finance Plaza; a Community Center with
- "auditoriums" for large presentations and forums and conferences
- for other online discussions; an eWorld Info Booth for helpful
- news, tips, and customer support; the eMail Center, an electronic
- post office; the Newsstand, with quick news bites from USA Today,
- online news from Reuters, and numerous columns from different
- commentators; and the Marketplace, which offers online shopping
- from MacZone and airplane tickets, car rentals, and hotel
- reservations through Eaasy Sabre.
-
- I became interested in eWorld mainly as a way to stay abreast of
- Apple news, to quickly find system software updates and utility
- releases, and to access to ZiffNet/Mac's proprietary software and
- MacWEEK's online articles. Thus, I did my most in-depth exploring
- in Macintosh-related areas in the Computer Center. Since this
- happens to be the most complete section, from what I can tell, it
- seems to be a good benchmark for what eWorld will become. I also
- played around with the email functions to get a feel for the
- features offered.
-
- As far as the Computer Center goes, you'll never become bored! The
- Apple Customer Center is located here, offering information on
- different products and technologies under development, quick
- answers to common tech support questions, and Apple news and press
- releases. An Apple Developer section was under construction. The
- ZiffNet/Mac Software Center is stocked with freeware, shareware,
- and ZiffNet's excellent copyrighted software (which can't be
- uploaded elsewhere). Although the freeware and shareware can
- easily be found on other services and the Internet, the
- ZiffNet/Mac stuff is only available though eWorld and CompuServe -
- and frankly, I'd rather deal with eWorld. There's also Straight to
- the Source, with product information, newsletters, and updates
- from companies such as Aladdin, Berkeley Systems, Cassady &
- Greene, CE Software, Claris, Deneba, Farallon, Global Village,
- Micromat, Mirror, Nisus, Now Software, and SuperMac (among
- others). More information providers are signing up all the time,
- so keep an eye out for more and more companies communicating
- online! Finally, there's a gold mine of information in the last
- two sections, Getting the Most from Your Computer and News &
- Industry Info. In Getting the Most, you'll find the BMUG Helpline
- (along with a huge BMUG online presence - go crazy exploring this
- stuff!), Hands On with ZiffNet/Mac, and multimedia stuff in
- Morph's Outpost on the Digital Frontier. In the News section,
- you'll find InfoWorld, MacUser, Industry News, MacWEEK, Macworld,
- and a reference section. I spend a bunch of time here, catching up
- on the latest Mac happenings through MacWEEK.
-
- The eMail Center is fairly easy to use, and has a number of solid
- features. Internet mail is free, most importantly, and you can
- send outgoing messages (but not attachments) of up to 24K using
- just the plain Internet address without any of the fuss required
- on CompuServe or AppleLink. Incoming messages (sent to Joe User at
- the address <joeuser@eworld.com>) break into 7K chunks, however
- (because the same computers handle NewtonMail, which can't be
- larger than 7K, reportedly). You can move incoming mail between
- Opened and Unopened folders, save to your hard disk, and delete
- messages. Outgoing mail can be held until you mail it through the
- Automatic Courier (which also downloads files you've queued up),
- and you can keep copies of mail you've sent. There's a basic
- address book function to keep track of your friends, and the
- Automatic Courier can be scheduled to send and get mail, and to
- download files, at certain times (the end of a session, at a
- certain time on certain days, and so on). Overall, I think the
- eMail Center is a fairly solid piece of work.
-
- The eWorld is not without its problems, though. The local access
- numbers I could automatically find during the set-up procedure
- (done by the software calling an 800 number) were only 2400 bps
- lines - a shame when 9600 bps access carries no surcharge. This
- isn't really Apple's fault, though - blame SprintNet. Also, the
- second time I dialed in (around 9 PM Central time), I experienced
- huge system slowdowns, and was subjected to four time-outs due to
- "host not responding," and was logged off. After a call to eWorld
- Customer Service at 800/775-4556, though, everything was made well
- again. The support person on the other end was great. He answered
- my questions honestly, and even tracked down a local number that
- offered 9600 bps access and told me how to obtain an updated file
- for my Supra modem. Finally, while the amount of information
- available to the public introduction is impressive, there's a lot
- of "construction" going on in this new world. Plan to keep
- exploring if you want to find everything that's useful to you.
-
- So how useful is eWorld? For home users without Internet access, I
- think eWorld is a good choice. There's a lot of stuff here for the
- whole family, and the interface is fun and easy to navigate,
- although I recommend making note of the various shortcuts.
- However, I wouldn't recommend eWorld for much Internet usage.
- Right now, the only Internet connectivity is through the email
- gateway, although Apple promises more services (presumably like
- FTP, WAIS, and Gopher) and TCP/IP connections, such as those AOL
- has been testing, in 1995. But then again, some of the information
- providers, like MacWEEK, ZiffNet/Mac, and Fodor's aren't on the
- Internet. The access charges for eWorld are fairly reasonable,
- although higher than the competition by a good bit. The monthly
- fee is $8.95, and includes two hours of evening and weekend time
- (evenings are 6 PM to 6 AM, your local time). Additional evening
- and weekend hours are $4.95 each. There's a $2.95 per hour
- surcharge for weekday (Monday through Friday, 6 AM to 6 PM local)
- access. To use the service, you need the software (free with the
- reply cards in many computer magazines, or pre-installed on many
- new Macs), System 6.0.7 or later, 4 MB of RAM, a modem, and a
- credit card (no paying by check or direct withdrawal currently).
-
- All in all, I think Apple has built a solid foundation in this
- brave new eWorld. I left AOL fairly quickly, since I have free
- Internet access through my school, but I'm going to stick with
- eWorld even through I can get Apple software through FTP. The
- availability of ZiffNet/Mac software and MacWEEK online make it a
- winner for me. I'm pretty sure that after some quick exploration,
- you'll find something that's useful to you, too.
-
-
- $$
-
- Non-profit, non-commercial publications may reprint articles if
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